Reputation Overview
View all your different review platforms, reputation platforms and locations in one place.
Generate Reviews
Automatically invite customers to leave a review locally and on your public review platforms.
Manage Reviews
Look at, reply, analyse and share all your reviews from every platform in one place.
Analyse Reviews
Keep an eye on your reviews and how you’re performing as a whole or by review platform.
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360 Tracking & Reporting
97% say customer reviews factor into their buying decisions.*
Keep an eye on your reviews and how you’re performing as a whole or by review platform; see how you’re trending, what could be letting you down, or what you could keep improving.
Online Reviews In One Place
Make business decisions based on what your customers want and are enjoying, and view your analytics from a top-level right the way down to location-by-location views. The difference you can make to your customers and business being able to view your entire online reputation is endless, so many businesses make the mistake of just looking and managing one.
Strategic Decision-Making
Armed with a wealth of data, make informed decisions to enhance your online reputation. Identify strengths to amplify and weaknesses to address, all backed by real-time data and historical trends. Elevate your customer experience and foster trust with every interaction.
Take Control of Your Narrative
Your brand story is told through your customers' eyes. With our Analyze and Report feature, seize control of that narrative. Understand, adapt, and thrive in the digital landscape with the insights needed to shape a compelling online presence.
*Fan and Fuel study (https://fanandfuel.com/no-online-customer-reviews-means-big-problems-2017/)