Privacy Policy

Last Updated: 15/09/2023

1. Introduction

Welcome to Review Suite ("we," "our," or "us"). At Review Suite, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our SaaS platform.

2. Information We Collect

We collect various types of information when you use Review Suite:

a. Personal Information: When you register for an account or use our services, we may collect personal information such as your name, email address, phone number, and billing information.

b. User Data: We may gather data related to your interactions with our platform, including your review requests, responses, and interactions with customer reviews.

c. Third-Party Integrations: If you choose to connect your Google My Business account, we may access information from your Google My Business account, including business information, reviews, and profile data.

3. How We Use Your Information

We use the collected information for the following purposes:

a. Service Delivery: To provide you with access to our SaaS platform and its features, including review management and customer review invitations.

b. Account Management: To manage your account, process payments, and provide customer support.

c. Analytics: We use Google Analytics to analyze user behavior and improve our services. Google Analytics may collect information about your use of our website and services.

d. Third-Party Integrations: We use third-party services like Google and Facebook for authentication and authorization, allowing you to log in to our platform and access your Google My Business data.

4. Data Sharing

We may share your information with third parties under the following circumstances:

a. Service Providers: We may engage third-party service providers to assist us in delivering our services, including payment processing and customer support.

b. Legal Requirements: We may disclose your information when required by law or in response to valid legal requests.

c. Business Transfers: In the event of a merger, acquisition, or sale of our company, your data may be transferred to the acquiring party.

5. Your Rights

You have the following rights concerning your personal information:

a. Access: You can request access to your personal information.

b. Correction: You can request corrections to inaccuracies in your personal information.

c. Deletion: You can request the deletion of your personal information.

d. Opt-Out: You can opt-out of certain data processing activities, such as marketing communications.

6. Security

We take data security seriously and implement measures to protect your information from unauthorized access, disclosure, or alteration.

7. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at team@review-suite.com.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by email or through our platform.

By using Review Suite, you consent to the terms outlined in this Privacy Policy.